State Farm® Insurance Agent Katie Pikkarainen

"Update: Just use a different State Farm agency. In short: State Farm Great, State Farm Fowlerville not great. This agency is highly unorganized and chooses to blame "corporate" despite corporate confirming branch issues via submission dates and timelines. Over multiple months attempting to speak to my agent "Katie," each time I asked to talk to "Katie" I was told she would not return until the end of the following week...So much for "like a good neighbor...State farm is there" This agent is not here nor there or anywhere within reach of a phone or apparently a computer for that matter. After my most recent issue: Receiving a bright red "Balance due notice" for a policy that was paid in full at creation and then dropped over 30 days prior to the notice in the mail due to "corporate delays making the declaration page late" and needing the dec page to take possession of the insured property, I called corporate to find out what happened, corporate explained via submission dates that these issues had been caused by the branch itself, that declaration pages should not take 10 days to receive and shouldn't have been an issue, that the policy in question would be corrected, and then further recommended I change agents vs dropping State Farm altogether. Since switching to the alternative state farm branch, all of a sudden the things I need actually get done and in a flat out hurry. Insurance is supposed to give you peace of mind, this Fowlerville agency will give you a headache. Previous review: This place used to be great. I have a renters policy and atv policy through here. I tried to get my dad hooked up with them and they ran his atv policy through at triple the rate of their competitor with less coverage. Now it has been 15 days since he cancelled the policy and I am still getting emails and phone calls asking for insurance payments for a machine that they no longer insure. Before all of this I couldn’t recommend this place enough, now I am hesitant to stay with State Farm."

"I absolutely appreciate this state farm agency and and the staff! Jake is my insurance agent and he is extremely professional, kind and answered all my questions. He got me my proof of insurance with in minutes of making my payment. They offer great rates and not just car insurance but I even have 24 hour road side assistance and I have plpd. They go above and beyond for you. They offer renters insurance, home owners insurance, car insurance multi car insurance and you can get some great discounts for a lot of things here! If you need fast friendly amazing service call here and they'll help you out! They even have safe drive device you can get and it saves you money the safer you drive. Thank you Jake for everything!"

"I've been with them for a while now and they've been great beside they aren't very helpful when it come to claims normally an agency would help with calls to make sure claims is staying on it but they literally told me they couldn't do a thing when my roommate for another office was able to get me the help and calls back I needed I'll be transferring to the wixom branch."

"We switch to State Farm from Progressive - let me tell you that was one of the best choices we've made! This office is GREAT! I recently did have to make a claim for a deer hit that caused major damage to our truck. State Farm made this the easiest process ever. Any questions I even had the girls always had answers to help! Highly recommend State Farm through this agency!"

"I forever recommend this State Farm office. Best rates of abby carrier I've ever had hands down!! I'll never go anywhere else again. This review is a direct reflection of Katie and her staff NOT state farm... forget progressive and geico if you're looking to save, trust me. Ashley is awesome as well. We appreciate y'all. 🌻🌹🌻🌹"