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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Adrianna Jesik

April 30, 2025

1  out of  5
rating by Adrianna Jesik
"This branch seems very unorganized. I got two emails addressed to two other statefarm customers. One of which included their full name, credit card information and amount paid towards their premium. I had trouble logging into the statefarm app and when i called i found out they had my birth year as 2004 when i was born in 2002. Once i had them correct my birthdate i asked if that had been affecting my rate over the past year, they had no answer. I was told my rate would stay at 290 but once they corrected my birth year my rate somehow jumped to 845."
We responded:
"Hi Adrianna, We would be happy to review all options and further speak with you anytime. I'm sorry you are frustrated that's definitely not what we ever wanted however rates are dependent on many factors. Thanks, Katie, State Farm"
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Cheryl Christian

April 22, 2025

5  out of  5
rating by Cheryl Christian
"Always polite and professional!"
We responded:
"Thank you Cheryl! We are always happy to help with any auto insurance, home/renters insurance, life insurance or business insurance. Thanks, Katie Pikkarainen State Farm Insurance"
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704 Anthony

April 11, 2025

5  out of  5
rating by 704 Anthony
"Fast and easy got a full coverage policy for a good price I’m young so was expecting it to be a lot but 200-300 is not bad for full coverage thank you state farm and Katie"
We responded:
"Thank you so much! We are always happy to help with any questions you have on your insurance needs. Thanks, Katie Pikkarainen State Farm Agency"
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Greg

April 10, 2025

5  out of  5
rating by Greg
"Courtney was extremely helpful in my time of need! Answered all my questions, explained everything thoroughly! Great customer service. I’m glad to be working with Katie and her team!"
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Isabelle Potter

April 10, 2025

5  out of  5
rating by Isabelle Potter
"Makayla did a great job helping me with my life insurance policy"
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Karl Basa

April 10, 2025

5  out of  5
rating by Karl Basa
"This office is always clean and welcoming. CJ is just wonderful and quick to respond."
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jeff johnson

April 10, 2025

5  out of  5
rating by jeff johnson
"We've had both our auto and homeowners insurance with State Farm for over 10 years now. Couldn't be happier with their service! Wether I called about a claim or needed some quick answers to a few questions.Their team is always available and professional, and has helped us with all of our needs. 5 stars!!"
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Cheryl Dixon

April 10, 2025

5  out of  5
rating by Cheryl Dixon
"Jaclyn was great. She took the time to give me a call as an existing client to see if we were also covered with life insurance and gave us a few options. We appreciated her looking out for us!"
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Sherri Moore (OneHealthyNut)

April 9, 2025

5  out of  5
rating by Sherri Moore (OneHealthyNut)
"My friend Sam told me about CJ at State Farm! She has been so helpful and was able to save us more money than progressive did! I highly recommend her, if you are unhappy with your current insurance company!"
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Tanya Arquette

April 9, 2025

5  out of  5
rating by Tanya Arquette
"Jaclyn Dixon is amazing! She has been so helpful to me and my family concerning our insurance needs. She is very professional yet very kind. I would highly recommend working with her."
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Brooke Dixon

April 9, 2025

5  out of  5
rating by Brooke Dixon
"Jaclyn is awesome! She made signing up for insurances super easy and fast!"
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Rose Pascarella

April 9, 2025

5  out of  5
rating by Rose Pascarella
"Jaclyn is absolutely fantastic! She provided friendly and prompt customer service. She went above and beyond to help me understand my coverages. Truly appreciated!"
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Jess Lubinski

April 9, 2025

5  out of  5
rating by Jess Lubinski
"I have had state farm for about a year now and I am extremely satisfied, I was saved from my old car insurance by state farm rep Jaclyn Dixon and she got me a great quote that is way more affordable for me then I was paying prior, I am highly satisfied with my auto insurance and would recommend all my friends and family."
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Robin Moniz

April 9, 2025

5  out of  5
rating by Robin Moniz
"Jaclyn was a huge help in providing me excellent service with quoting me auto and home insurance. I would highly recommend her. She is kind, professional and caring and gets you the best deal she can."
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Kylie Steffee

April 9, 2025

5  out of  5
rating by Kylie Steffee
"Highly recommend using Katie’s office for insurance. Being a first time customer can be nerve racking and having people that are knowledgeable, compassionate and interested in giving the best service is hard to come by. At this office I have had nothing but great experience and any concerns are always promptly addressed."
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Dutys Peace Love Tacos

April 9, 2025

5  out of  5
rating by Dutys Peace Love Tacos
"I recently switched all my personal and business to this agency and couldn't be happier. My agent Cj went above and beyond to offer amazing customer service as well as save me a lot of money."
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bonnie flanery

April 9, 2025

5  out of  5
rating by bonnie flanery
"Very friendly and helpful staff! Ashley is the best!"
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Sandra Dreher

April 9, 2025

5  out of  5
rating by Sandra Dreher
"Ashley Browne I always helpful and quick to respond to my questions"
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Lisa Conner

January 11, 2025

4  out of  5
rating by Lisa Conner
"Good prices ! Very nice"
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Tresa Nelson

November 11, 2024

2  out of  5
rating by Tresa Nelson
"How is I have insurance with your office for a decade or longer and still don't get my last name right since 2015! I opened my latest renewal only to be over $1000 for a 2016 vehicle all due to Credit Score changing! This is completely unacceptable. I have been fully insured for 40 years, no accidents, automatic withdrawal, etc and this is how I get treated?! Bye!!!!"
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Tomas Moeller

October 11, 2024

1  out of  5
rating by Tomas Moeller
"They never have gotten my bill right yet, should be $68 dollars and always sending me a bill or telling me $158 dollars i think I'll switch back to Lavey, cost a bit more but never got my bill wrong"
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Eric Lukasiewicz

January 23, 2024

5  out of  5
rating by Eric Lukasiewicz
"Have been a client for years and wouldn't do business with anyone else. Katie and h er team are very friendly, knowledgable and professional. When we had to file a claim she made the process as smooth and easy as possible. Five Stars for Katie and her team!"
We responded:
"Thanks Eric! We are always happy to help with any of your insurance questions or needs."
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Lorna O'Brien

December 1, 2023

5  out of  5
rating by Lorna O'Brien
"Knowledge and great service"
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Jody Wheeler

November 7, 2023

5  out of  5
rating by Jody Wheeler
"Affordable insurance, personalized insurance and very knowledgeable kind staff. Always fast and friendly. Easy to understand."
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Sabrina Bailey

September 30, 2023

5  out of  5
rating by Sabrina Bailey
"Have been with them for years and they are great!"