State Farm® Insurance Agent Katie Pikkarainen

"I absolutely appreciate this state farm agency and and the staff! Jake is my insurance agent and he is extremely professional, kind and answered all my questions. He got me my proof of insurance with in minutes of making my payment. They offer great rates and not just car insurance but I even have 24 hour road side assistance and I have plpd. They go above and beyond for you. They offer renters insurance, home owners insurance, car insurance multi car insurance and you can get some great discounts for a lot of things here! If you need fast friendly amazing service call here and they'll help you out! They even have safe drive device you can get and it saves you money the safer you drive. Thank you Jake for everything!"

"This place used to be great. I have a renters policy and atv policy through here. I tried to get my dad hooked up with them and they ran his atv policy through at triple the rate of their competitor with less coverage. Now it has been 15 days since he cancelled the policy and I am still getting emails and phone calls asking for insurance payments for a machine that they no longer insure. Before all of this I couldn’t recommend this place enough, now I am hesitant to stay with State Farm."

"I've been with them for a while now and they've been great beside they aren't very helpful when it come to claims normally an agency would help with calls to make sure claims is staying on it but they literally told me they couldn't do a thing when my roommate for another office was able to get me the help and calls back I needed I'll be transferring to the wixom branch."

"We switch to State Farm from Progressive - let me tell you that was one of the best choices we've made! This office is GREAT! I recently did have to make a claim for a deer hit that caused major damage to our truck. State Farm made this the easiest process ever. Any questions I even had the girls always had answers to help! Highly recommend State Farm through this agency!"

"I forever recommend this State Farm office. Best rates of abby carrier I've ever had hands down!! I'll never go anywhere else again. This review is a direct reflection of Katie and her staff NOT state farm... forget progressive and geico if you're looking to save, trust me. Ashley is awesome as well. We appreciate y'all. 🌻🌹🌻🌹"

"I have had nothing but issues with this insurance office. First i get into an accident, it was the other persons fault the lady who hit us said she had insurance, and i was ok because i knew i had full coverage on my car. Come to find out the lady didn't have insurance, so i called Keith from this office, and he told me he would figure it out and see what we can do. I couldn't drive my car and i couldn't afford my deductible at the time, they NEVER told me there was a storage fee for my car. So i paid $240 for a YEAR when i didn't have to. Then Keith said he would let me know about the mini tort. I called to try and get back with him, he said it was still in the process. I waited, waited, and waited. I went in yesterday to add someone to my policy, asked her to look this info up. She was very nice and said Keith does not work there anymore and she would have Ashley give me a call. Ashley called me today to tell me that after WAITING TWO YEARS they couldn't do anything. i would have to file through small claims court, which i can't now because it's been so long. When i told her someone should have contacted me and taken over keiths work he was working on and that when i called someone could have said oh, he no longer works here she called me a liar.. saying "Oh thats weird, because he hasn't worked here in a year so if you would've called you would have been directed to me" I thought she was very unprofessional. When i said Okay well, thank you i guess.. she says YUP BYE. I will be switching offices as of next week, unfortunately. It's very convenient to have this office so close, but it's worth driving to Howell or Williamston every time i need help now, because this place is just terrible. Thank you to Virginia though for being so sweet yesterday! She was about the only person that was helpful and actually cared."