State Farm® Insurance Agent Katie Pikkarainen
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
grant fussell
April 10, 2026
5
out of
5
rating by grant fussell
"Makayla has been amazing so far prompt responses to any and all questions and her and her team can save you a lot of money on rates! Highly recommended!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Makayla and her team have been so helpful and responsive throughout your experience. Saving you money while providing excellent service is our top priority. We truly appreciate your recommendation and look forward to continuing to support you in the future! Thanks, Katie Pikkarainen State Farm Agency"
Tammy Rayburn
April 7, 2026
5
out of
5
rating by Tammy Rayburn
"I called from a referral. I spoke with Jaclyn . She was great all the way through the process. Found ways for me to save the most and have the best coverage. Definitely suggest this office and State Farm. Very happy with the outcome"
We responded:
"Thank you for the wonderful 5-star review! We're so glad Jaclyn could guide you through the process and help you find the best coverage while saving you money. We truly appreciate your referral and recommendation. It’s our pleasure to serve you, and we’re happy you’re satisfied with the outcome! Thank you, Katie Pikkarainen State Farm Agency"
Dianna Monroe
April 1, 2026
5
out of
5
rating by Dianna Monroe
"They really care. I had called several places and quoted close to $300 for basic car insurance. Jaclyn sent me a quote for car and renters insurance that was less then half of what everyone else wanted!!!! I signed that day and the process was seamless. Thank you again for being a "good neighbor" and being there when I was in need."
We responded:
"Thank you so much for your kind words and 5-star review! We're delighted to hear Jaclyn could provide you with such a great quote and make the process seamless. Being a "good neighbor" and helping when it counts is what we strive for. We truly appreciate your trust and look forward to serving you in the future! Thank you, Katie Pikkarainen State Farm Agency"
Derek Cook
March 24, 2026
5
out of
5
rating by Derek Cook
"They had me on the road quickly with great rates!!"
We responded:
"Thank you so much for the 5-star review! We're thrilled to hear we got you on the road quickly and that you were happy with our rates. Your feedback means a lot to us! We are always happy to help with any auto, home or life insurance needs you have. Thanks, Katie Pikkarainen State Farm Agency"
R. Stafford
March 10, 2026
5
out of
5
rating by R. Stafford
"CJ and Katie Pikkarainen state farm office are amazing people. They answered all my questions i had, very polite and upstanding people. I highly recommend them for anyone needing insurance. They are respectful and friendly. Give them a call ASAP"
We responded:
"Thank you so much for your kind words! CJ, Katie and team truly appreciate your recommendation and are glad they could assist you with all your insurance questions. We pride ourselves on being respectful and friendly, and it’s wonderful to hear that reflected in your experience. If you ever need anything else, don’t hesitate to reach out!"
Gary Stelmach
March 2, 2026
5
out of
5
rating by Gary Stelmach
"The agent was very patient and courteous."
We responded:
"We appreciate your wonderful feedback! It’s great to know our agent made your experience positive by being patient and courteous. Thanks for trusting us, and we’re here whenever you need us for auto, home, trailer and any other insurance needs! Thanks, Katie Pikkarainen State Farm Agency"
Trinity Rosser
February 16, 2026
5
out of
5
rating by Trinity Rosser
"Ask for CJ! She was phenomenal!! Very nice, straight forward, no hidden fees or outrageous numbers and helped me save money with my auto insurance."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that CJ provided you with excellent, straightforward service and helped you save money on your auto insurance. We appreciate your trust and look forward to assisting you again in the future! Katie Pikkarainen State Farm Insurance Fowlerville"
Vicki Jensen
February 4, 2026
5
out of
5
rating by Vicki Jensen
"CJ was amazing! No hassle! With all of her help and patience I was able to get the best rate for my home and auto! CJ is so knowledgeable and helped me get the best rate!!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that CJ was able to provide you with such knowledgeable and patient service to help you secure the best rates for your home and auto. We’ll be sure to pass along your kind words to her! If you ever need assistance in the future, don’t hesitate to reach out. We truly appreciate your trust and support! Thanks, Katie Pikkarainen State Farm"
Carol Panik
January 22, 2026
5
out of
5
rating by Carol Panik
"This was the best experience that I’ve had it was very easy and no problems at all. They were very welcoming."
We responded:
"We truly appreciate your wonderful feedback! It’s great to know that everything went smoothly and that you felt welcomed. Thanks for choosing us! Katie Pikkarainen State Farm Insurance "
Malik Murphy
January 12, 2026
5
out of
5
rating by Malik Murphy
"Avery Usher,is my agent,and I must say her professionalism was top tier,she is definitely a go getter,full of the qualities you look for when doing business with her,very patient,understanding, communicates very well,I felt like I knew her already at the end of the discussion,give this woman a raise,she is a pillar for which State Farm stands for,Thank you Avery,and thank you STATE FARM INSURANCE"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Avery’s professionalism, dedication, and communication made such a positive impact on your experience. She truly embodies the values we strive for at State Farm Fowlerville, and we’re proud to have her on our team. We’ll be sure to pass along your kind words to Avery. Thanks again for choosing Katie Pikkarainen State Farm Insurance Agency!"
Camille Procassini
November 10, 2025
5
out of
5
rating by Camille Procassini
"Jaclyn was so helpful… She didn’t give up on me when I said that I wanted help but I was ill and so she just gave me time and then helped me get the lowest price possible with the coverage that was needed. I’m very grateful."
Krystal Bolen
November 7, 2025
5
out of
5
rating by Krystal Bolen
"CJ did a fantastic job with getting all of my insurance needs squared away. Thank you!"
Sam A
September 12, 2025
5
out of
5
rating by Sam A
"CJ was a huge help and made the process of getting life insurance super easy and quick. I really appreciate her help and patience."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that CJ made the life insurance process easy and quick for you. Your appreciation means a lot to us, and we’re glad CJ could be patient and helpful every step of the way. If you ever need anything else, don’t hesitate to reach out! Thanks, Katie Pikkarainen State Farm Insurance Fowlerville"
Erick Albert
September 12, 2025
5
out of
5
rating by Erick Albert
"I have been with this branch of State Farm for a couple years now! I spoke with CJ recently, mainly about the new liability laws that were going into effect. She made everything super simple to understand and guided me through the whole process! I also had some other questions about additional coverage and gave me quotes on the phone! She went above and beyond to help me out and it is greatly appreciated! Thank you CJ and the rest of ladies up there, keeping things awesome for your clients! 😊"
We responded:
"Thank you so much for your wonderful review! We’re so glad CJ could help make those new liability laws easy to understand and guide you through everything smoothly. It’s great to hear she went above and beyond to assist you with your coverage questions, too. We really appreciate your kind words and your continued trust in our team. We’ll be sure to pass along your thanks to CJ and everyone here! Thanks, Katie Pikkarainen State Farm Insurance Fowlerville"
Samantha Socia
September 11, 2025
5
out of
5
rating by Samantha Socia
"My husband and I had the pleasure of working with Courtney. She was so friendly and so understanding and helpful with every question we had (which was a lot). We were able to save tons of money on insurance costs and get life insurance policies set up!"
We responded:
"Thanks so much for the awesome review! We’re really happy Courtney could help answer all your questions and get you both set up with great life insurance while saving money. It was a pleasure working with you and your husband! Don’t hesitate to reach out if you need anything else down the road. Thanks, Katie Pikkarainen State Farm Insurance in Fowlerville"
Nikki Curtis
September 2, 2025
5
out of
5
rating by Nikki Curtis
"Everyone was very nice and explained everything for me!"
We responded:
"We’re so happy to hear that our team’s kindness and clear explanations made a difference for you. Thanks for taking the time to leave such a positive review! Thanks, Katie Pikkarainen State farm Agency"
Rachael Hultberg
September 2, 2025
5
out of
5
rating by Rachael Hultberg
"Very pleasant and easy to work with. They get back to you in a timely matter."
We responded:
"We really appreciate your positive feedback! It’s great to know our team was easy to work with and responded quickly. Thanks for choosing us! Thanks , Katie Pikkarainen State Farm Agency "
Jim Shoemaker
August 18, 2025
5
out of
5
rating by Jim Shoemaker
"Excellent service the staff is incredible I love the fact that you can actually talk to a real person 👍"
We responded:
"Thank you so much for your wonderful 5-star review! We're thrilled to hear that you appreciated our excellent service and the personal touch of speaking with a real person. Your kind words mean a lot to our team and motivate us to keep delivering the best experience possible. We look forward to serving you again! Thanks, Katie Pikkarainen State Farm"
Taylor Giampaola
August 13, 2025
5
out of
5
rating by Taylor Giampaola
"Love using a local insurance agency! Courtney is so helpful answering any and all questions I have!! Highly recommend to anyone local- or far!! The whole team is amazing"
We responded:
"Thank you so much for your wonderful 5-star review! We're thrilled to hear that Courtney and the entire team were able to provide you with helpful and friendly service. Your recommendation means a lot to us, and we're here anytime you need assistance—whether you're local or far away! Thanks, Katie Pikkarainen State Farm Insurance Fowlerville"
Greg Rowland
August 4, 2025
5
out of
5
rating by Greg Rowland
"Everything about State Farm in Fowlerville is absolutely perfect."
We responded:
"Thank you so much! We are always happy to help with any of your auto insurance or home insurance needs or questions."
Nico
July 12, 2025
5
out of
5
rating by Nico
"My Aunt and I have been having some insurance issues I called and a lovely employee named Jaclyn helped us out. She was extremely helpful/ insightful, and paitent with us. I highly recommend trying to get in touch with her when seeking out insurance!"
We responded:
"Thank you for sharing your positive experience! Jaclyn takes great pride in helping our clients, and we’re delighted she made your interaction smooth and informative. We appreciate your trust and look forward to continuing to help you with your insurance needs. Thanks, Katie Pikkarainen State Farm"
Larissa Popa
July 3, 2025
1
out of
5
rating by Larissa Popa
"I have been their customer for about 4 years, but recently switched to another company. These people say one thing on the phone, but on paper is different. The original quote was a decent amount, but when I started getting my invoices, my monthly payment was about $10 more than what was quoted. I let it slide because it wasn't a big amount and I was too lazy to do anything about it. Then I got a bigger car and exactly the same thing happened, but this time it was a lot more than $10 so I cancelled my service with them. To make matters worse, this agency took the monthly payment out of my account 4 days after they were notified that I switched agencies. State Farm never again ..."
We responded:
"Thank you for taking the time to share your experience. We sincerely apologize for the confusion and any inconvenience caused by the discrepancies between your quoted and invoiced amounts. We strive to provide clear and accurate information to all our customers, and we're sorry that we fell short in your case. Additionally, we regret the issue with the payment being processed after you notified us of your switch however there are processing and timing cutoffs. Your feedback is important, and we will review our processes to prevent this from happening in the future. If you’re open to discussing this further, please feel free to contact us directly. We appreciate your past business and wish you the best moving forward."
Adrianna Jesik
April 30, 2025
1
out of
5
rating by Adrianna Jesik
"This branch seems very unorganized. I got two emails addressed to two other statefarm customers. One of which included their full name, credit card information and amount paid towards their premium. I had trouble logging into the statefarm app and when i called i found out they had my birth year as 2004 when i was born in 2002. Once i had them correct my birthdate i asked if that had been affecting my rate over the past year, they had no answer. I was told my rate would stay at 290 but once they corrected my birth year my rate somehow jumped to 845."
We responded:
"Hi Adrianna, We would be happy to review all options and further speak with you anytime. I'm sorry you are frustrated that's definitely not what we ever wanted however rates are dependent on many factors. Thanks, Katie, State Farm"
Cheryl Christian
April 22, 2025
5
out of
5
rating by Cheryl Christian
"Always polite and professional!"
We responded:
"Thank you Cheryl! We are always happy to help with any auto insurance, home/renters insurance, life insurance or business insurance. Thanks, Katie Pikkarainen State Farm Insurance"
704 Anthony
April 11, 2025
5
out of
5
rating by 704 Anthony
"Fast and easy got a full coverage policy for a good price I’m young so was expecting it to be a lot but 200-300 is not bad for full coverage thank you state farm and Katie"
We responded:
"Thank you so much! We are always happy to help with any questions you have on your insurance needs. Thanks, Katie Pikkarainen State Farm Agency"